Bradley International Airport (BDL) is in Windsor Locks, Connecticut, and its passenger pickup and drop-off information identifies Terminal A.
If you’re arranging a Bradley International Airport shuttle or meeting an arriving passenger, confirm the terminal and pickup plan before setting out: drivers can use the curb for active pickup and drop-off, but cannot wait there or leave a vehicle unattended.
- Location: Windsor Locks, Connecticut.
- Terminal A pickup: Curbside pickup is allowed while actively loading; curbside waiting is not.
- Waiting lot: The free cell phone lot is on Light Lane, less than three minutes’ drive from Terminal A.
- Hotel distance: The airport is about a 12-minute drive from Bradley Inn, a hotel in Windsor Locks.
Finding Your Way Around BDL
Bradley’s arrival and departure areas are on different levels, so check which level you need before heading to the curb. Passenger pickup is on the lower level, while drop-off is on the upper level; both are accessible to airport entrances.
The airport information center is on the arrivals level. Visual paging monitors and courtesy phones are located throughout the airport, and Airport Ambassadors at the lower-level information desk can answer questions and assist travelers.
GoodMaps, the airport’s indoor-navigation app, offers audio guidance, visual cues, step-free routes, multilingual support and haptic feedback. The airport describes the app as free for iOS and Android.
For elevators, the main one is near Door 3: across from the TSA checkpoint on the departures level and beside the Information Center on the arrivals level. Additional elevators are across from American Airlines and in the hallway next to Delta Airlines.
Arrivals and Baggage Information
International arrivals use Terminal A or Terminal B depending on their origin, and baggage claim follows the customs process for the flight. For some flights, terminal assignments and procedures can change, so confirm your arrival details with the airline before traveling.
Passengers meeting someone at Terminal A can park in the garage and go to the ground floor near the Information Center. For Terminal B, follow the signs, park in Lot 2 across from the terminal and use the connecting crosswalk. Airport shuttles serve the connection between Terminal B, airport parking facilities and Terminal A.
If you’re picking someone up, the free cell phone waiting lot on Light Lane is less than three minutes’ drive from Terminal A. Wait there until your passenger is ready for curbside pickup; drivers may not wait at the curb.
Airport Facilities and Services
Bradley offers accessibility services, family facilities and practical help for passengers who need assistance moving through the terminal. Request wheelchair assistance through the airline; passengers who arranged it in advance should have a wheelchair waiting at the gate. For an airport-facility accommodation request made within 48 hours of travel, contact Airport Operations.
All airport restrooms are wheelchair accessible, and unisex companion-care restrooms are available beside most restroom locations. Nursing rooms, family restrooms and water-bottle refill stations are among the other facilities listed by the airport.
Service-animal relief areas include one inside Terminal A, in the hallway next to the iStore, and two outside on the lower level at either end of the terminal building.
Luggage-cart dispensers are on the baggage-claim and arrivals level. If you need help finding a service or navigating the terminal, use the courtesy phones or ask an Airport Ambassador at the lower-level information desk.
How do you get from the terminal to Windsor Locks?
For a pickup at Terminal A, arrange to meet at the curb only when the passenger is ready to leave. If you arrive early, use the free cell phone waiting lot on Light Lane instead of waiting at the curb.
The airport also has a ground transportation information contact for questions about onward travel. The BDL airport transportation options to Windsor Locks can help you plan the next leg.
Terminal B has a different meeting setup: use Lot 2 across from the terminal and cross via the connecting crosswalk. Airport shuttles connect Terminal B with airport parking facilities and Terminal A, which can help if your journey involves another terminal or parking area.
The Windsor Locks area guide covers the surrounding town.
Checking Information Before Travel
Airport arrangements can change, so check the official site before you go. In particular, confirm your terminal and pickup plan with the airline, and check parking availability before arriving; the airport advises allowing extra time because parking can be near capacity at some times.
FAQs
Which terminal should I use for an international arrival?
International flights may arrive at Terminal A or Terminal B depending on origin. Check your flight details with the airline before traveling.
Where can I wait to pick someone up?
Use the free cell phone waiting lot on Light Lane. It is less than three minutes’ drive from Terminal A; drivers cannot wait curbside.
How do I request wheelchair assistance?
Request wheelchair assistance directly through your airline. If you arranged help in advance, the airport says a wheelchair should be waiting at the gate for your arrival.